Solution Architect · Storyteller · Mindful Builder
From Bihar to Singapore — through Mumbai and Manila — I've spent seven years learning that the best technology serves people, not the other way around.
Bihar → Singapore
Where curiosity was born. A small-town kid from Darbhanga who believed that discipline and dharma could take you anywhere.
The city that taught speed, resilience, and the art of building under pressure. NSE taught rigour. TCS taught the platform. First taste of enterprise tech.
Globe Telecom. Leading ITAM at scale across 30+ stakeholders. The place where a consultant became an architect — and found his voice. Where submission became collaboration.
The Lion City. Where ServiceNow meets enterprise transformation, where Southeast Asia's Telco and BFSI come to scale. Not running from Manila — graduating from it.
What I Do
End-to-end platform expertise — ITSM, ITOM, ITAM, CSM, HRSD, SecOps. Designing solutions that scale across the enterprise, not just the sprint.
Deep domain expertise in telecommunications and banking across SEA and India. Understanding the regulatory landscape, the legacy challenges, and the transformation levers.
From RFP to SOW — translating client needs into elegant solution architectures. The art of scoping what's right, not just what's asked.
Building the data foundation that every ServiceNow module depends on. Clean data, clear ownership, lasting structure.
Helping enterprises in SEA and India navigate the intersection of AI adoption and responsible governance. Strategy that's practical, not theoretical.
Inspired by the Gita's principle of Nishkama Karma — action without attachment to outcomes. Solutions designed for longevity, not just delivery.
Philosophy
You have the right to work, but never to the fruit of work.— Bhagavad Gita 2.47 · The principle behind every solution I design
Track Record
Resume
Last updated April 2026
Let's Connect
I'm always interested in conversations about ServiceNow architecture, AI governance, or how technology can serve people better.